Privacy Policy

How iExplore Uses the Information It Collects

There will be times when we will ask you for personal information. In order to ensure the integrity of your personal information, all of your data is stored in our secure databases.

Trip Reservations or Inquiries

iExplore visitors can request that iExplore contact them via e-mail or phone regarding a specific travel reservation request, inquiry or question submitted online. In this case, iExplore will request your name, e-mail address, phone and other desired trip related information so that iExplore or our suppliers may reach you quickly and easily in serving your travel needs. Use of this service is completely voluntary and you therefore have a choice whether or not to disclose this information.

iExplore Community

When navigating the site, you may wish to register as an iExplore member in our community section. Registering allows you read or post travel journals, photos or other information on our site. Upon registering, you will be asked to provide your personal information, like your name, address, email, age and password. This information is collected for personal identification and also allows you access to your own account and various personalized features. Additionally, this information allows us to comply to the Children's Online Privacy Protection Act (COPPA) ensuring that registered users of iExplore are13 years of age or older. You can revise your membership registration information at any time by signing in to your account and updating your profile.

iExplore Newsletters

At various points throughout the iExplore site, you may choose to sign up for a subscription to the iExplore monthly newsletter. In order to sign up only to receive newsletters from iExplore, you will be asked to provide your e-mail address, at a minimum. You may, at any time, decline to receive these e-mail newsletters by clicking the “unsubscribe” link that is provided at the bottom of each email that is sent.

Contests

When you enter a contest or other promotional feature, we may ask for your name, address, phone number, e-mail address or other information so that we can administer the contest and notify winners. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose this information.

Online Surveys

We value opinions and comments from iExplore members, and you may have the opportunity to give us your feedback through online surveys. In conducting these surveys, we may ask for your name, address, e-mail address or other information so that we can appropriately identify you and your survey responses. Survey information collected will be aggregated and used to make improvements to the site and to improve iExplore service and general offerings. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information.

Send This Page to a Friend

iExplore visitors can choose to request that an iExplore website page be sent to another person. When you elect to do this, you will be required to enter your e-mail address, the receiver's e-mail address and text of the message that will go to the receiver. This will generate a preformatted e-mail message that will go from you to the receiver's e-mail box with your message embedded in the text of the e-mail. Send This Page to a Friend is completely voluntary and you therefore have a choice whether or not to disclose this information.

Links

This website contains links to other partner sites. Please be aware that iExplore is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Third Party Advertising

We use a third-party advertising company to serve ads when you visit our website and sites upon which we advertise. This technology uses information about your visits to this website and the sites upon which we advertise to serve our ads to you. In the course of serving our advertisements to you, a unique third-party cookie may be placed or recognized on your browser. In addition, we may use Web beacons, provided by our third-party advertising company, to help manage our online advertising. These Web beacons enable our third-party ad serving company to recognize a browser's cookie when a browser visits this site and to learn which banner ads bring users to our website. To learn more about our third-party ad-serving company, cookies, and how to "opt-out" please click here.

Third Party Cookies

In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie" on your browser.

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. A cookie file can contain information such as a user ID that the site uses to recognize you. A cookie can't read data off your hard disk or read cookie files created by other sites. The only personal information a cookie contains is the information you provide yourself. Most Web browsers automatically accept cookies, but if you prefer, you can set your browser to block them in the future. When you enter personal information on iExplore, your personally identifiable information will be linked to a cookie on your computer. Additionally, if you choose, we will also save your iExplore password to a cookie on your computer.

IP Addresses

iExplore collects the IP addresses used to access our service and the dates and times of access. This information is used to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing Information with iExplore Suppliers/Affiliates

When you reserve or purchase a trip through iExplore, we provide only the information about you that you have provided to us during the booking process to the trip operator or the partner affiliate site to ensure the successful fulfillment of your trip arrangements or to fulfill obligations of such agreements if you originated from one of our affiliated partners’ websites.

Safeguards to Protect the Loss, Misuse, or Alteration of your Information

This website takes every precaution to protect our users' personal information. When users submit sensitive information via the site, your information is protected both on- and off-line. All information you provide to iExplore on-line is stored on a secure database on iExplore's servers. We also do everything in our power to protect user information off-line. Access to all of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added or new employees are hired, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment behind a locked door. iExplore's data security procedures are audited on an annual basis by an external consulting firm. All results of this audit process trigger security changes and enhancements to ensure the highest level of security achievable.

Notification of Changes

If we decide to change our privacy policy, we will publish a revised version of our privacy policy on this page, accessible from our home page. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you have any questions about this privacy policy or the security at our website, please contact us here or by phone at 1-800-iEXPLORE.